Non-Profit Serving Seniors in Escambia County and Pensacola

This web site is owned and operated by or on behalf of Council on Aging of West Florida, Inc. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. This Privacy Policy addresses those concerns. This policy may be changed or updated from time to time.

Our Policy

Council on Aging of West Florida uses its best efforts to respect and protect the privacy of our online visitors and donors. Unless you otherwise consent, we will use your personal information only for the purpose for which it is submitted, such as to reply to your e-mails, handle your complaints, and process billing and business requests related to membership, donations and e-store purchases. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. We do not rent or sell mailing lists or contact information to third parties.

Credit Card Information Security

We care about the safety and security of your transaction. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us. Companies we work with to process credit card transactions also use high grade encryption and security protocols.

Sharing of Personal Information

Companies may be engaged by COAWFLA to perform a variety of functions, such as assisting with donation collection, providing technical services for our Internet sites, etc. Such companies may have access to personal information if needed to perform certain functions. However, these companies may use such personal information only for the purpose of performing that function and may not use it for any other purpose. Other than as provided in this privacy policy, COAWFLA does not sell, transfer or disclose personal information to third parties.

COAWFLA reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a public safety matter.

Our Commitment to Accuracy

In addition to maintaining privacy and security controls over information you share with us, Council on Aging of West Florida, Inc. works to accurately process your contribution or purchase information. We employ error checking procedures to make certain transactions are processed completely and accurately. Independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site. During business hours, staff is available to answer questions about your financial donation at (850) 432-1475 or e-mail info@coawfla.org.

Help Us Keep Your Personal Information Current

If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at info@coawfla.org. Let us also know what led to your submission of personal information so we may efficiently locate your information.

Tracking of Site Visitors

Visitors should be aware that non-personal information and data may be automatically collected by the Council on Aging of West Florida website through the use of "cookies." "Cookies" are small text files a website can use to recognize repeat visitors, facilitate the visitor's ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor's system and damage files. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. Council on Aging of West Florida only obtains non-personal information from its online visitors in order to improve visitors' online experience and facilitate their visit within our site.

If you have any questions about our Privacy Policy, you can contact us at:

Council on Aging of West Florida
P. O. Box 17066
Pensacola, FL 32522-7066
or call us at (850) 432-1475 or e-mail info@coawfla.org

We are available to answer your questions or hear your concerns.

Thank you for visiting our site. Please contact us should you have any questions about the operation of the site.