Employment Opportunities

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RETIRED AND SENIOR VOLUNTEER PROGRAM (RSVP) COORDINATORPosted: 03/26/2025

The RSVP Coordinator is a non-exempt professional position under the direction of the Executive Vice President. This position is responsible for recruiting, training, and supporting volunteers aged 55 and older, connecting them with meaningful opportunities in community organizations. The RSVP Coordinator ensures program compliance with federal guidelines, maintains accurate volunteer records, and fosters partnerships with local agencies. Initiative, creativity, and strong communication skills are essential. Every employee of the Council on Aging of West Florida, Inc. must exercise good judgment, adhere to organizational policies and procedures, and follow program operational guidelines.

MAJOR DUTIES AND RESPONSIBILITES

 

• Recruit, screen, and enroll senior volunteers in RSVP. • Develop and maintain partnerships with community organizations to create volunteer placement opportunities. • Conduct routine volunteer orientations to educate potential volunteers about available opportunities. • Match volunteers with organizations based on their skills, interests, and community needs. • Track and document volunteer service hours and participation for reporting and evaluation purposes. • Ensure compliance with National Service Criminal History Checks (NSCHCs) and other required screenings. • Provide pre-service and ongoing support, including training and recognition programs, for volunteers. • Coordinate and execute an annual volunteer recognition event. • Maintain volunteer files, including applications, placement records, and timesheets. • Enter and manage demographic and statistical information in relevant databases (e.g., Servtracker). • Prepare reports and monitor program performance metrics. • Assist with developing evaluation tools to assess the success and impact of RSVP efforts. • Represent RSVP at community events and networking opportunities to promote volunteerism. • Stay informed about trends in volunteerism and participate in relevant training.

 

(NOTE: These examples are intended as illustrations of the various types of work performed in positions allocated to this class. The omission of specific statements does not exclude them from the position if the work is similar, related, or a logical assignment to the position).

 

MEASURABLE EVALUATION OF PERFORMANCE

 

• Maintain 100% accuracy in volunteer records and compliance documentation. • Ensure all registered volunteers complete necessary screenings and trainings within required timeframes. • Conduct and document site visits with volunteer stations every 90 days to assess placement success. • Meet or exceed volunteer recruitment and retention goals as established by the Executive Vice President. • Organize and execute an annual volunteer appreciation event with at least 75% attendance from registered volunteers. • Achieve timely data entry and reporting as required for program funding and evaluation.

 

BASIC TRAINING AND EDUCATIONAL REQUIREMENTS

 

•High School diploma or GED required

•Two years of experience in human services, health sciences, education or related field preferred

•Volunteer experience helpful but not required

•Proficient in use of Microsoft office products to include Word, Teams and Excel

•Ability to follow written and verbal instructions and to complete reports

•Ability to find different locations based on verbal directions or GPS navigation

•Excellent communication skills required

•Ability to relate to and interact well with the elderly and disabled

•Ability to work nights and weekends when necessary

 

 

Nine hours of continuing education credits will be required each year. Credits may be in an applicable category of choice as approved by the Executive Vice President.

 

 Positions located within the Council on Aging of West Florida, Inc. require a valid Florida driver’s license, proof of automobile insurance, dependable automobile, drug/alcohol testing, and successful completion of Level II background screening as a condition of employment.

Council on Aging of West Florida is an EOE/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, disability or veteran status.       Drug Free Workplace

HOURLY WAGE: $20.00- $22.00(based on level of education and experience) plus excellent benefit package to include health, life, disability, dental, vision and matching retirement plan.

HOURS: M-F, 40 hours/week

APPLY ON-LINE AT WWW.COAWFLA.ORG. AGENCY APPLICATION AND RESUME REQUIRED FOR CONSIDERATION.

                                  POSITION OPEN UNTIL FILLED

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SOCIAL SERVICES DIRECTORPosted: 03/07/2025

NATURE OF WORK

 

The Social Services Director position is a Fair Labor Standards Acts salaried/exempt position under the direct supervision of the President/CEO.  The nature of this position includes negotiating with subcontractors for delivery of services and determining guidelines in the framework of existing policies. Considerable judgment in the frame of professional and technical knowledge must be exercised daily.  Initiative and original thinking are often required to find new approaches and methods of service delivery.  

 

MAJOR DUTIES AND RESPONSIBILITES

  • Overall administration of the Social Services Department including personnel management in Escambia and Santa Rosa Counties
  • Monitor and evaluate case management, case aide, and screening/assessment including compliance with funding source guidelines
  • Conduct training for new social services staff members including in-service trainings
  • Monitor case manager productivity levels to ensure set standards are achieved
  • Oversee and maintain all department records within funding source requirements; including care plan cost reviews, quality assurance monitoring requirements and monthly reporting
  • Maintain service authorizations and spending in compliance with funding limitations to prevent overspending or to make necessary changes between funding programs
  • Provide service provision (units of services) within approved program budgets in coordination with the Executive Vice-President
  • Responsible for care plan compliance within funding source guidelines
  • Monitor Adult Protective Services referrals for appropriate action and response   
  • Assist in the preparation of grant applications and budgets
  • Make public appearances on behalf of the Council on Aging of West Florida to include both informal and formal speeches
  • Investigate community resources for effective service delivery
  • Adhere to, implement and enforce Council on Aging of West Florida policies and procedures
  • Other duties as assigned by the President/CEO

 

BASIC TRAINING AND EDUCATIONAL REQUIREMENTS

  • Bachelor’s degree in social work, sociology, psychology or related field
  • Four years of experience in a social service or health-related field preferred
  • A Master’s Degree in social work or a related field may be substituted for two years of required experience
  • Experience in direct supervision and management required
  • Knowledge and understanding of community resources and service delivery programs
  • Ability to follow written and verbal instructions and to complete reports
  • Ability to delegate tasks and monitor results
  • Excellent communication and public speaking skills to address large groups  
  • Ability to relate to and interact with the elderly and disabled
  • Proficient in use of Microsoft office products to include Word and Excel



Positions located within the Council on Aging of West Florida, Inc. require a valid Florida driver’s license, proof of automobile insurance, dependable automobile, drug/alcohol testing, and successful completion of Level II background screening as a condition of employment.

Council on Aging of West Florida is an EOE/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, disability or veteran status.       Drug Free Workplace

ANNUAL SALARY: $60,000 - $64,000 (based on level of education and experience) plus excellent benefit package to include health, life, disability, dental, vision and matching retirement plan.

HOURS: M-F, 40 hours/week

APPLY ON-LINE AT WWW.COAWFLA.ORG. AGENCY APPLICATION AND RESUME REQUIRED FOR CONSIDERATION.

                                  POSITION OPEN UNTIL FILLED

 

 

 

Apply Online

2025 Council on Aging of West Florida
P.O. Box 17066 Pensacola, FL 32522 Phone: 850-432-1475
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Council on Aging of West Florida is compliant with the Better Business Bureau's Wise Giving Alliance Standards for Charity Accountability. Learn more at www.bbb.org.

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